Refund and Return Policy
Mendy’s Gear Refund and Return Policy
This policy outlines our refund and return procedures for orders placed on our website.
1. Return Eligibility
Returns are accepted for defective or damaged products within [Number] days of delivery. Returns for incorrect orders are accepted within [Number] days of delivery.
2. Return Procedure
To initiate a return, please contact us at [Your Email Address] or [Your Phone Number] to obtain a return authorization number.
3. Refund Process
Refunds will be processed within [Number] business days of receiving the returned item in its original condition.
4. Shipping Costs
Return shipping costs are the customer’s responsibility, unless the return is due to a defect or error on our part.
5. Exclusions
Items that have been used, altered, or are missing original tags are not eligible for return.